Shipping policy

For India Orders:

We are delighted to deliver SmiloShine products across India, serving all metros and select non-metro cities. To ensure reliable and timely delivery, we have partnered with a trustworthy logistics service.

For International Orders:

For international orders, kindly reach out to us at info@smiloshine.com to obtain precise shipping charges.

Shipping Details:

We process shipments on all working days, from Monday to Saturday, except on Sundays and public holidays.

In case you notice any tampering or damage to the product packaging upon delivery, we request you to kindly refuse the delivery and promptly contact us at info@smiloshine.com, mentioning your order reference number. We will respond immediately and take appropriate action to resolve the issue.

While we make every effort to ensure timely deliveries, please be aware that unforeseen circumstances might occasionally lead to minor delays.

Checking Order Status:

You will receive regular updates about your order via SMS. We will also provide you with a tracking number as soon as your order is shipped (We usually Deliver products within 2-7 days), enabling you to track the status and expected delivery date.

For any other shipping-related queries or information, please contact us at info@smiloshine.com.

SmiloShine takes no responsibility for goods signed for by someone other than the intended recipient.

SmiloShine is not liable for any damage occurring after the delivery.